Privacy Policy

DATA PROTECTION POLICY

CALL CENTER CONSULTING, S.L., is particularly committed to protecting the personal data of users of the website’s services. Through this Privacy Policy (or Data Protection Policy), CALL CENTER CONSULTING, S.L. informs USERS of the websites: http://www.consultingc3.com regarding the uses to which the personal data collected on the website is put, so that
they may freely and voluntarily decide whether they wish to provide the requested information.

CALL CENTER CONSULTING, S.L., reserves the right to modify this Policy in order to adapt it to new legislation, case law, industry practices, or the company’s interests. Any changes to this Policy will be announced well in advance so that you are fully aware of its contents.

RESPONSIBLE

The Data Controller for personal data is:

CALL CENTER CONSULTING, S.L. With its registered office for these purposes at Calle Comte d’Urgell 240-250, 2º A, 08036 – Barcelona – Spain. Phone: 902 224 234 and Email: info@consultingc3.com DPO Identification: CALL CENTER CONSULTING, S.L. Email: dpd@consultingc3.com

PURPOSE OF THE TREATMENT

The purpose of collecting and processing personal data through the various forms owned by CALL CENTER CONSULTING, S.L. and made available to Users is, depending on the specific case, to manage and respond to requests for information, questions, complaints, compliments, or suggestions regarding publications or any services, activities, events, or functions provided, offered, or sponsored by CALL CENTER CONSULTING, S.L., as well as to gather feedback from
users, and also manage job applications by collecting résumés, in order to contact the applicant and conduct a selection process.

RETENTION PERIOD

The personal data you provide will be retained for the period necessary to comply with legal obligations, as long as you do not object to the processing or revoke your consent.

LEGITIMATION

CALL CENTER CONSULTING, S.L. is authorized to process personal data based on the consent given by the data subject through the signing or acceptance of the relevant forms, for one or more specific purposes, as set forth in the article;

6.1. (a) of the General Data Protection Regulation.

DATA ACCURACY

To ensure that the data contained in our files—whether electronic and/or paper-based—always reflects reality, we will strive to keep it up to date. Therefore, for this purpose, the User must make the necessary changes directly, when so authorized, or by notifying the relevant division or department of CALL CENTER CONSULTING, S.L. via a reliable means of communication.

USER RIGHTS

However, the data subject may, in any case, exercise the rights granted to them under the General Data Protection Regulation, which are:

Right to request access to personal data concerning the data subject,
Right to request the correction or deletion of your personal data,
Right to request the restriction of the processing of your personal data,
Right to object to processing,
Right to Data Portability

The data subject may exercise these rights by submitting a request accompanied by a photocopy of his or her national ID card, specifying which of these rights he or she wishes to exercise, to the following address: CALL CENTER CONSULTING, S.L., C/ Comte d’Urgell 240-250, 2nd Floor, Apartment A – 08036 –
Barcelona, or to the following email address: dpd@consultingc3.com.

If you believe your right to personal data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es ).

SECURITY MEASURES

Finally, we hereby inform you that CALL CENTER CONSULTING, S.L., will implement appropriate technical and organizational measures in its information system, in compliance with the principle of proactive responsibility, to ensure the security and confidentiality of stored data, thereby preventing its alteration, loss, or unauthorized processing or access; taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the varying likelihood and severity of the risks associated with each processing operation.

If you have any questions about this Privacy Policy, please contact us by sending an email to dpd@consultingc3.com