DATA PROTECTION POLICY

PRIVACY POLICY

CALL CENTER CONSULTING, S.L. is particularly concerned about the protection of personal data of Users of the Website services. Through this Privacy Policy (or Data Protection Policy), CALL CENTER CONSULTING, S.L. informs USERS of the websites: http://www.consultingc3.com of the uses to which the personal data collected on the Website are subjected, so that they may freely and voluntarily decide whether they wish to provide the requested information.

CALL CENTER CONSULTING, S.L. reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices, or the interests of the entity. Any changes to this policy will be announced in advance so that you are fully aware of its content.

RESPONSIBLE

The Controller of your personal data is:

CALL CENTER CONSULTING, S.L. With registered office for these purposes at Calle Comte d’Urgell 240-250, 2º A 08036 – Barcelona – Spain. Telephone: 902 224 234 and Email: info@consultingc3.com DPO Identification: CALL CENTER CONSULTING, S.L. Email: dpd@consultingc3.com

PURPOSE OF THE TREATMENT

The purpose of the collection and processing of personal data, through the various forms owned by CALL CENTER CONSULTING, S.L., made available to Users, is, as the case may be, to manage and respond to requests for information, questions, complaints, congratulations or suggestions regarding publications or any services or activities, acts or events provided, offered, sponsored and/or sponsored by CALL CENTER CONSULTING, S.L., as well as to find out the opinions of users, and also to manage job applications by collecting CVs in order to contact the interested party and carry out a selection process.

RETENTION PERIOD

The personal data provided will be retained for the appropriate period of time to comply with legal obligations, as long as you do not object to the processing or revoke your consent.

LEGITIMATION

CALL CENTER CONSULTING, S.L. is authorized to process personal data, based on the consent granted by the interested party by signing or accepting the relevant forms, for one or more specific purposes, as set out in article;

6.1. a) of the General Regulation on the Protection of Personal Data.

DATA ACCURACY

To ensure that the data in our files, both computer and paper, always corresponds to reality, we will try to keep them up to date. Therefore, for these purposes, the User must make changes directly, when authorized, or by communicating, through reliable means, to the corresponding area or department of CALL CENTER CONSULTING, S.L.

USER RIGHTS

However, the data subject may in any case exercise the rights that assist him/her, in accordance with the General Data Protection Regulation, and which are:

  • Right to request access to personal data relating to the data subject,
  • Right to request rectification or deletion,
  • Right to request limitation of processing,
  • Right to object to processing,
  • Right to data portability

The data subject may exercise these rights by means of a request accompanied by a photocopy of his/her National Identity Document (DNI), and in which he/she will specify which of these rights he/she requests to be satisfied, sent to the address: CALL CENTER CONSULTING, S.L., C/ Comte d’Urgell 240-250 2º A – 08036 –
Barcelona, or to the following email address: dpd@consultingc3.com .

If you believe your right to personal data protection has been violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es ).

SECURITY MEASURES

Finally, we inform you that CALL CENTER CONSULTING, S.L., will adopt the appropriate technical and organizational measures in its information system, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, processing or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as the risks of variable probability and severity associated with each of the treatments.

If you have any questions about this Privacy Policy, please contact us by sending an email to dpd@consultingc3.com