Legal Notice - eAlicia

IDENTIFICATION INFORMATION FOR THE SERVICE PROVIDER OF THE INFORMATION SOCIETY.

In accordance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, please be advised that the owner of this website is:

CALL CENTER CONSULTING, S.L.
Calle Comte d’Urgell 240-250, 2nd Floor, Apartment A
08036 – Barcelona, Spain
Tax ID No. A – 59916627

Registered with the Barcelona Commercial Registry in volume 21693, folio 99, page No. B-25636, entry 1
Tel: 902 224 234
E-mail: info@consultingc3.com

1. Introduction

This Legal Notice governs the use of the website https://www.consultingc3.com (hereinafter, the “website”), owned by CALL CENTER CONSULTING, S.L., with Tax ID No. A – 59916627 and with its registered office at Calle Comte d’Urgell 240-250, 2º A – 08036 – Barcelona – Spain. Access to the website is free of charge, except for the cost of the connection via the telecommunications network provided by the internet service provider contracted by the users.

2. Acceptance

Use of this website confers the status of user and implies acceptance of all the terms and conditions of use included in this Legal Notice.

Users are advised to read this Legal Notice carefully and periodically, as the terms of use set forth in the Notice are subject to change.

CALL CENTER CONSULTING, S.L., reserves the right to unilaterally modify the terms and conditions of use of this website. If you continue to use the services provided on the website, you will be deemed to have accepted the modifications made to them.

3. Navigation, access and security

By accessing and browsing this website, you acknowledge that you have read and agree to the legal notices, terms, and conditions of use contained herein. CALL CENTER CONSULTING, S.L., makes every effort to ensure that browsing occurs under the best conditions and to prevent
any harm of any kind that may arise during such browsing. The Owner is not liable for damages of any kind that may be caused to Users by the use of other browsers or versions of browsers other than those for which the website was designed.

4. User obligations

4.1 Obligation to make correct use of the website

The terms and conditions for accessing and using this website are subject to applicable law and the principles of good faith and lawful use by the user; in general, it is prohibited to any action that is detrimental to CALL CENTER CONSULTING, S.L., and contrary to this Legal Notice.

The user agrees to use this service without engaging in any activities that may be considered unlawful or illegal, that infringe upon the rights of CALL CENTER CONSULTING, S.L., or those of third parties, or that may damage, render inoperable, overload, or damage the website or prevent other users from using it normally.

4.2 Prohibitions

The use of this website for illegal or unauthorized purposes is prohibited, including, but not limited to:

1) Any form of violation of the rights of third parties (right to privacy, right to one’s own image, intellectual and industrial property rights, etc.).
2) Using the content of this website to engage in any type of advertising, such as sending unsolicited emails (spam) or similar communications.
3) Introducing computer viruses, defective files, or any other software or computer program that may cause damage or unauthorized alterations to the content or systems accessible through this website.

5. Current events

The information on this website is current as of the date of its last update. The Owner reserves the right to update, modify, or remove the information on this website.

CALL CENTER CONSULTING, S.L., reserves the right to modify the structure of its website—including both its format and content—without prior notice, and even to discontinue the site without having to notify users in advance.

6. Intellectual property

All information contained on this website, as well as its graphic design and the code used, are protected by copyright or other protective rights set forth in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law. These rights belong exclusively to CALL CENTER
CONSULTING, S.L., or to its licensors; therefore, any act of reproduction, distribution, adaptation, or public communication, as well as any
type of transfer, of all or part of the content of this site, and, in general, any object that, under current legislation, is protectable by intellectual property laws.

All content on the website and all content available through the Owner’s products and services, including designs, text, graphics, images, video, information, applications, software, music, sound, and other files, as well as their selection and arrangement (the “Content”) at
, are the exclusive property of the Owner or its licensors, with all rights reserved.

No part of the Website Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed, published, transmitted, or sold in any way or by any means, in whole or in part, without the prior written consent of the Owner at
. Web Content may not be uploaded or republished on any website, intranet, or extranet, nor may the information be incorporated into databases or compilations.
Any other use of the Web Content is strictly prohibited.

The content on this page may not be used for public distribution or for commercial purposes, and may not be modified without the prior written consent of the Owner.

7. Trademarks

All trademarks, logos, and anagrams displayed on this site are the property of CALL CENTER CONSULTING, S.L., or third-party companies. The use, without prior consent, of any element of this website that is
protected under current industrial property laws is expressly prohibited.
In particular, trademarks, trade names, designations, logos, slogans, or any other distinctive signs belonging to the Owner may not be used.

8. Privacy Policy

If you would like to learn about our privacy or data protection policy, please read our Data Protection Policy carefully.

9. Cookie Policy

If you would like to learn about our Cookie Policy, please read it carefully.

10. Hyperlinks

Any user who wishes to include links from their own websites to that of CALL CENTER CONSULTING, S.L., must comply with the conditions detailed below; ignorance of these conditions does not exempt the user from the liabilities established by law:
1) The link may only point to the home page or main page and may not reproduce it in any way (in-line links, copying of text, graphics, etc.).
2) In any case, in accordance with the applicable legislation in force at any given time, it is prohibited to create frames of any kind that enclose this website or allow its content to be viewed through Internet addresses other than its own and, in any case, when displayed together with third-party content in such a way that: (I) it causes, or may cause, error, confusion, or deception among users regarding the true origin of the service or content; (II) constitutes an act of unfair comparison or imitation; (III) serves to exploit the brand reputation and prestige of CALL CENTER CONSULTING, S.L.; or (IV) is otherwise prohibited by applicable law.
3) No false, inaccurate, or incorrect statements regarding CALL CENTER CONSULTING, S.L., its employees, or the activities it carries out shall be made on the page containing the link.
4) Under no circumstances shall the page where the link is located state that CALL CENTER CONSULTING, S.L., has consented to the inclusion of the link or that it otherwise sponsors, collaborates with, verifies, or supervises the sender’s services.
5) The use of any word, graphic, or combined trademark, or any other distinctive symbol of CALL CENTER CONSULTING, S.L., on the sender’s website is prohibited, except in cases permitted by law or expressly authorized by CALL CENTER CONSULTING, S.L., and provided that, in such cases, a direct link to the CALL CENTER CONSULTING, S.L., website is permitted, in the manner set forth in this clause.
6) The webpage establishing the link must strictly comply with the law and may not, under any circumstances, contain or link to its own content or that of third parties that: (i) is unlawful, harmful, or contrary to morality and good customs (e.g., pornographic, violent, racist, etc.); (ii)
induce or may induce in the User the false impression that CALL CENTER CONSULTING, S.L. endorses, supports, adheres to, or in any way backs the sender’s ideas, statements, or expressions, whether lawful or unlawful; (iii) are inappropriate or irrelevant to the
activities of CALL CENTER CONSULTING, S.L., given the location, content, and subject matter of the sender’s website.
In any case, CALL CENTER CONSULTING, S.L., reserves the right to prohibit links to its website and to demand their removal when they do not comply with the conditions set forth in this section.

11. Responsibility

The user shall be solely responsible for any violations he or she may commit or any damages that may be caused to third parties as a result of the improper or unlawful use of the website.

CALL CENTER CONSULTING, S.L., shall not be liable for any damages that may arise from interference, omissions, interruptions, computer viruses, malfunctions, and
r telephone disconnections in the operational functioning of electronic or computer systems, caused by factors beyond the company’s control, or from delays or blockages in the use of such systems caused by deficiencies or overloads in telephone lines, overloads in the Internet system, or in other electronic systems.

Furthermore, CALL CENTER CONSULTING, S.L., is not liable for any damages that may be caused to the user as a result of the user’s incorrect, erroneous, inappropriate, or improper use of the services and content on this website.

Similarly, CALL CENTER CONSULTING, S.L., is not responsible for the content, products, or services that may be viewed through electronic links, either directly or indirectly, through the website, except in the cases provided for in Article 17 of Law 34/2002, of July 12, on Information Society Services and Electronic Commerce (LSSI). If a user believes that a linked site contains illegal or inappropriate content, they must report it to CALL CENTER CONSULTING, S.L.

The links do not necessarily imply the existence of a relationship between CALL CENTER CONSULTING, S.L., and the individuals or entities that own the websites to which they provide access, nor do they constitute a recommendation, promotion, or endorsement by CALL CENTER CONSULTING, S.L., of the
statements, content, or services provided through those websites. CALL CENTER CONSULTING, S.L., reserves the right to unilaterally remove, at any time, the links that appear on its website.

CALL CENTER CONSULTING, S.L., is not aware of the content and services of the linked sites and, therefore, assumes no liability for damages resulting from the illegality, quality, outdated nature, unavailability, errors, or uselessness of such sites, nor for any other damages not directly attributable to it.

CALL CENTER CONSULTING, S.L., assumes no liability for “cookies” that third parties may install on the user’s computer’s hard drive.

12. Communications

For any correspondence that may be necessary, please send an email to info@consultingc3.com or send a written notice to CALL CENTER CONSULTING, S.L., C/ Comte d’Urgell 240-250. 2º A – 08036 – Barcelona – Spain.