The frequency of surveys
Lately in eAlicia we are witnessing an increase in the periodicity with which we carry out the projects and studies of evaluation of clients or workers. More and more often, and this is a cross-cutting trend, we find ourselves both among customer surveys (e.g., NPS or customer satisfaction quiz), as well as among workplace climate, competency assessment or satisfaction quiz. )
In this post we want to explain what are the reasons that generate this market dynamics and what are the important points when defining a correct temporary strategy in periodic survey projects.
Why are forms made more often?
We have observed that the reasons for this dynamic are basically the following:
1.Need for Information
Companies are increasingly aware of the need to have relevant information to better understand the reality around them, with the aim of being able to make management decisions based on real data.
2.Technological advances
Electronic surveys make automated form production more economical and easier. Here the eAlicia software allows you to get instant results. In this environment, the tendency to survey with eAlicia appears as the solution to these dynamics.
Now, the questions that all our customers ask us are: What is the right pace to capture the data? When should the forms be repeated?
Ideal frequency for conducting surveys
The frequency with which surveys are to be conducted ultimately depends on the need for data and the ability to obtain it.
- The speed with which what is assessed changes naturally
2. The speed with which the company wants and can react to the results obtained in order to decide and implement the best action plan.
3. The potential for customers and/ or workers to answer forms
4. The economic and technological capacity of the undertaking to produce a large number of forms.
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