Get trendy with new customer experiences
Improve brand positioning
Control the efficiency of your stores
Evaluate the service of your employees
Direct campaigns to your customers
"Your brand is what other people say about you, when you're not in the room"
Jeff Bezos
eAlicia helps to increase customer loyalty and create them as ambassadors for your brand, eAlicia gives us data on our employees, their productivity and their retention.
Create reports of the data obtained, through eAlicia Surveys, you will be able to carry out customized surveys to customers and employees and later analyze them in order to transform the experience offered by the company through its shopping experiences and in all channels. This effort to improve the experience in the store translates into business growth: allowing development, improvements in the quality of the service, the ease of making a purchase and, ultimately, improving the expectations of customers or employees.
eAlicia CX
- See first-hand, the opinions of your customer experience after their purchase.
- Find out at the time of launching a new product, what is the satisfaction obtained by that purchase.
- Understand what customers like the most when they visit our stores.
- Carry out specific campaigns for potential customers on a specific product.
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- Knowing what opinions and analysis they exist on the rates of purchase abandonment by sex and age
