Customer Experience platform
Improve every interaction with your customers
Make your customers followers of your brand
Position your brand
Know your customer
build customer loyalty
The customer as the center of your business
Listen to your customers
With eAlicia CX you have a powerful tool to know what are the opinions of your brand or company.
Find out what patterns you need to be able to have a high impact rate and minimize your customers’ leakage.
Measure your customers recommendation and predict their behavior based on feedback.
Learn how your customer interacts on each of the channels you use and decide what to improve on each of them.
eAlicia has numerous pre-established reports with which to compare all the real-time data related to your brand.
Compare your data with the sector that best suits you and tailor your brand in the minimum time and cost.
Retain your customers
Create loyalty campaigns, low the the abandonment rate, comparing past data and correcting errors.
A world of data at your fingertips. You will have all the information about what are your customers needs anywhere in the world.