Do you carry out eLearning training in your company?

To celebrate International Education Day we teach you in 6 steps to set up an eLearning system

January 24th is International Education Day. That’s why we want to help you implement eLearning to train your employees with our Cloud platform. In 6 steps you will be teaching your employees. All changes need special attention. If you want to implement an eLearning system to train your Call Center workers you will have to introduce the changes following a series of steps to ensure the success of the project. eAlicia have their own eLearning system and we can help you set up yours. Traditionally, face-to-face training has been considered the most effective. However, companies are incorporating training alternatives that allow them to be in constant recycling. They need to simplify logistics to get training to different cities and countries, with different needs and levels of knowledge.
A viable solution is to implement an elearning system and combine it with face-to-face training. However, it can be difficult to introduce a new training system if a good introduction is not made and this change is properly managed. It is essential to have a platform where you can upload courses and that your workers have access from anywhere to take the exams or study the curriculum. In eAlicia we provide you and you can benefit from the multitude of advantages that the tool has. Monitor employee evaluation in real time, compare data and draw your own conclusions. To implement eLearning training system we recommend that you take into account these 6 aspects:

1. Identify internal promoters.

There will surely be workers in your company who love new technologies. First, look for those who have used an elearning system before, who want to add value or who are always motivated.

2. Participation in the project.

Second, offer them and motivate them to participate in the project of development and implementation of elearning. You can incorporate them in different phases of the project. Some may be incorporated in the project definition, others in the choice of suppliers and the latter in the communication planning. They can also participate in pilot tests.

3. Functionalities of internal promoters.

  • To transmit a constant attitude of learning and openness.
  • Proactively intervene in part or all of the project. This involves attending meetings, preparing and developing ideas. But they should all be happy to collaborate in the promotion and in talking about the project when the time comes.
  • Be attentive to the different groups of influence of the company. Identify other potential internal project promoters and potential detractors.
  • Collaborate in the pilot tests for the implementation of elearning, providing feedback on the aspects to improve and solutions proposals.
  • Actively participate in the process of communication, training other partners and expansion of the project to other areas, companies or countries.

4. Desarrollo del proyecto.

A los promotores internos de proyectos les encanta participar en el nacimiento de los mismos. Poder definir los objetivos, el alcance, los recursos necesarios, distribuir las tareas y las fechas de entrega les ayudará a saber en qué están participando y cuál es su objetivo.

5. Comunicación y puesta en marcha.

Una vez testeado el proyecto con el grupo de voluntarios y promotores, la parte de comunicación se convierte en una de las más importantes. Puede incluir acciones tanto formales como informales. Es decir, enviar un email informando del proyecto y de las personas que participan en el piloto puede ser una señal de reconocimiento. Hablar de forma informar en el café sobre las virtudes y ventajas del proyecto puede ayudar a cambiar las perspectiva de otros compañeros. Se pueden incluir acciones de formación o acompañamiento para otros compañeros. También pueden participar en la recogida de opiniones y mejoras. Por otra parte pueden liderar pequeños grupos de debate para aplicar el proyecto elearning a otras áreas de la empresa.

6. Evaluación y mejoras.

Finalmente el seguimiento del proyecto es muy importante para conseguir que siga avanzando y no se estanque. La actualización de los contenidos, la participación de toda la comunidad de alumnos o trabajadores, y la medición de resultados son los pilares para que un proyecto de elearning tenga éxito. Es primordial tener una plataforma donde poder subir los cursos y que tus trabajadores tengan acceso desde cualquier lugar para realizar los exámenes o estudiarse el temario. En eAlicia te la proporcionamos y podrás beneficiarte de la multitud de ventajas que tiene la herramienta.
 Controlar la evaluación de los trabajadores en tiempo real, comparar datos y sacar tus propias conclusiones.
Want to set up your own eLearning system?

Recommended Posts